Palm Hostel - Jerusalem

Conveniently located near the old city and bus station. The room was comfortable for a hostel and the bathroom was acceptable. Despite a few minor issues, like a weird smell in the hallway, our stay at Palm Hostel was enjoyable. The staff were friendly and helpful, providing useful tips for exploring the area. There was also a cheap falafel place nearby that we loved.

The location is great, free internet and the rooms are nice looking.

No hot shower and our room's trash was never emptied- even though we repeatedly asked about these things over our week long stay, nothing changed.

I stood in this hostel again and I love to be here. It has a friendly service, nice rooms and a good rate. Old city is just in front of the hostel. It is a nice place for travelers, who want to be close to the most attractions of the city and meet over travelers of their way.

I recently stayed at Palm, and it was a great choice. The hotel's location near the Old City made it convenient for exploring and enjoying local cuisine from nearby food sellers. I loved spending time on the terrace, sipping tea and chatting. The room with a full window and balcony provided stunning views of Damascus Gate, and the proximity to public transportation made it easy to visit Bethlehem and the Mount of Olives. The staff was warm and accommodating, and the quality of the mattresses ensured a comfortable stay. Palm's location, amenities, and friendly staff made my stay enjoyable.

I strongly recommend this hotel.

had a peaceful break in Jerusalem, Palm exceeded expectations with amazing location, genuine atmosphere, and friendly staff. Highly recommended for a cheap and clean stay in the Arabic area.

Shower was cold.

The hostel was very nice and clean. I loved to wake up and see the Old city from my window! There was an air conditioner in the lobby, mint tea was served and the breakfast was pretty nice. The price/ quality rate is especially good thing about the hostel if you consider the very central location. I booked at first for one night, but ended up staying five days longer. Not sure, where some negative reviews come from, but I guess one should rely more on one's own experience. Nice hostel.

The only good thing is close to the jerusalem old city

Staff are so lay back. They only show good hospitality during your booking and payment! They even slept over the breakfast time and no breakfast until 9am! They change our booking from 3 private rooms into 1 dorm and 1 private room! I'm sure they have sold the private rooms in higher rates while saying "help you save $$, my friend!" To us! Bad!

We were pleasantly surprised by the cozy and vibrant atmosphere at this hostel just outside the old city wall. the location is fantastic, right across from the tram station and surrounded by shops. We especially loved the fruits vendor on the ground floor. the free 24-hour coffee and tea were a nice bonus. the managers were incredibly helpful and kind, offering great tour options to all the major sites. the hostel also offers a choice between hostel and hotel rooms, both of which are very affordable. the beds were comfortable, and the place is beautifully decorated.

Felt lucky, no complaints.

The spacy lounge with coffee and tee

First they said we did not have bathroom/toilet facilities. We showed them the reservation and they found our reservation after a while. Actually they got us mixed up with a German Couple. If we had paid by credit card, they would have taken a 5 % charge. Sd we decided to pay in local currency, they asked for 1460 Shekels for 4 nights, I proposed 1280 Shekels (by rule of thumb 4 x USD 320.--) I really had the impression they tried to cheat. I still think I paid a bit too much at today's rate I would only pay about 1100 Shekels. Conclusion, I should have paid in USD to avoid this kind of problem.

Free Internet and it was quiet.

The private room hardly had any blankets nor space and the bathroom was the most basic you can imagine.

Convenient location near famous gates and markets. Helpful staff and free room upgrade. Extra blankets provided during cold nights. Various shops around. Smooth communication with the staff regarding heater issues.

Smallest bed I ever slept in and I'm only 5.2ft. Staff would help only if pressed. Breakfast was depressing, consisted of 2 thin slices of cucumber, 2 thin slices of tomato, 1 hard-boiled egg, 1 margarine, 1 tbl spn of hummus, 1 tbl spn of sour cream, 1 jam and 1 pita bread. Worst instant coffee ever. All this served starting only at 8am. Day two, waited 45mins because they ran out of bread. Why did I wait so long, u ask for such crappy fare. Pure stubborness. Also, bloody seem to be a favourite of Russians tourists or pilgrims. They are the rudest and loudest people around. Not only were their noisy conversations and shreek laughter penetrated the thin walls as if they were in the same room, but incessant banging of their doors kept me up until 1am nightly. The staff was not honest either as tried to nesher sherut to airport for 75ils instead of 58ils. The only benefit of the place is the close proximity to the Damascus Gate right across the st from the hotel.

nothing like

very bad service, dirty room, no noise, excursions

Great location, just a short walk from the main attractions and sights. . Friendly and helpful staff who made our stay comfortable. the bed in our room was very comfortable and provided a good night's sleep.

The bathroom could use some renovation and was not as clean as we would have liked. . the lack of air conditioning made the room uncomfortably hot, especially during the summer months.

The room was comfortable and the location was perfect, just a minute's walk to the old part of the city.

The hotel breakfast menu could have been more diverse.